Privacy Policy for Siya By Star Jewellery

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.siyastar.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We call this “Device Information”.

We collect Device Information using technologies such as:

• Cookies: Data files placed on your device that often include anonymous unique identifiers. For more about cookies and how to disable them, visit allaboutcookies.org.

• Log Files: Records of actions on the Site including IP address, browser type, referring/exit pages, and date/time stamps.

• Web Beacons, Tags, and Pixels: Files used to record how you browse the Site.

When you make or attempt a purchase through the Site, we collect information including your name, billing and shipping addresses, payment data (excluding stored credit card data), email, and phone number. We call this “Order Information”.

Together, “Personal Information” refers to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

By using the Site and purchasing from Siya By Star Jewellery, you agree we may use your Personal Information to:

• Fulfill orders, process payments, arrange shipping, and provide invoices or order confirmations.

• Communicate with you via SMS, Email, WhatsApp, or other channels.

• Screen orders for fraud risk.

• Provide you with marketing related to our products or services.

Device Information helps us detect fraud and improve the Site’s performance and marketing effectiveness.

SHARING YOUR PERSONAL INFORMATION

We share Personal Information with service providers who assist in operating the Site and providing services, such as:

• Shopify, which powers our e-commerce platform (Shopify Privacy Policy)

• Delivery partners like Delhivery

• Google Analytics for website traffic analysis (Google Privacy Policy)

We also disclose Personal Information when required by law or to protect our rights.

BEHAVIOURAL ADVERTISING

We may use your Personal Information to provide targeted advertisements and marketing communications. You can learn about targeted advertising and opt-out options at:

• Network Advertising Initiative

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

• Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/

DO NOT TRACK

Our Site does not alter data collection or behavior in response to “Do Not Track” browser signals.

YOUR RIGHTS

If you are a resident of the European Economic Area, you have rights to access, correct, or request deletion of your Personal Information. Please contact us to exercise these rights.

Note: Information may be transferred internationally including to Canada and the United States.

DATA RETENTION

We retain Order Information for our records unless you request deletion.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically for legal or operational reasons. You should review it regularly.

CONTACT US

For privacy concerns or complaints, contact our grievance officer:

Siya By Star Jewellery
Grievance and Nodal Officer
2nd Floor, SIYA BY STAR, opposite International Gemological Institute
Vastadevdi, Tunki, Katargam, Surat, Gujarat 395004
Email: info@siyastar.com