Yes, we offer authentic 925 sterling silver jewellery. Each piece is stamped with “925” to indicate it contains 92.5% pure silver, blended with other metals for durability.

Yes, our 925 sterling silver jewellery is treated to be anti-tarnish and designed to be skin-friendly, making it safe and comfortable for everyday wear.

We provide a jewellery care card with every purchase. Some key tips include:

• Keep jewellery away from moisture and humidity.
• Remove jewellery before sleeping and during physical activities.
• Store jewellery in a closed box or pouch.
• Allow perfumes and lotions to dry before wearing jewellery.
• Avoid prolonged contact with water to maintain shine.

Yes, you can place a return request within 7 days of delivery, no questions asked, for unused and unworn items.

Follow these steps on our website:

1. Log in to www.siyastar.com with your registered email.
2. Select the order and click “Return.”
3. Choose the items and reason for return.
4. Confirm your return; a pickup will be booked and you’ll receive email confirmation.
   If you don’t get a confirmation email, please contact our support at info@siyastar.com.

Return pickups usually occur within 3 working days. If it is delayed, contact us at info@siyastar.com.

Returns are accepted only for unused, unworn jewellery within 7 days. Customized or personalized pieces are non-returnable. Returned items are inspected before refunds are processed.

You will get tracking details via WhatsApp and SMS after shipping. You can also track orders using “Track Your Order” on our website.

Free shipping applies to domestic orders over Rs. 599 only. International orders include shipping charges and no free shipping or returns.

Notify us within 48 hours of delivery with a 360-degree unpacking video. Claims without sufficient proof or showing tampering may be declined.